Diriwan888 is committed to protecting the privacy of every Malaysian player. This policy clearly explains what data we collect, how we use it, and your full rights as our player.
All player data is protected with bank-grade encryption.
Diriwan888 does not sell or rent players' personal data to any party.
You may request, review, and correct your data at any time.
Your data is used solely for diriwan888 services and legal compliance.
You may request the deletion of your personal data from diriwan888's systems.
This policy is specifically tailored for Malaysian players in accordance with local context.
diriwan888's Privacy Commitment: We understand that your trust depends on how we handle your personal information. This Privacy Policy is written in plain language so you can genuinely understand what happens with your data — not just a legal document too technical to read. If you have any questions after reading this, our team is ready to help at support@diriwan888.xyz.
This Privacy Policy explains how diriwan888 — operating through the diriwan888.xyz platform — collects, uses, stores, protects, and in certain circumstances discloses the personal information of players who use our online casino platform.
This policy applies to all individuals who interact with the diriwan888 platform in any capacity — whether as a website visitor, registered player, or someone contacting our customer support team. It covers all interaction channels including diriwan888.xyz, the mobile app, email, and customer support communications.
Diriwan888 takes the privacy of our Malaysian players seriously. Every decision around data handling is made with our players' security and privacy rights as the top priority. This goes beyond legal compliance — it is a core value embedded in how we operate every day.
By registering an account or using any part of the diriwan888 platform, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described herein. This policy should be read together with Terms & Conditions diriwan888.
Diriwan888 collects players' personal data in two main ways — information you provide directly when registering or using the platform, and information collected automatically through your use of the platform.
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, gender, MyKad or passport number | Account registration & KYC process |
| Contact Information | Malaysian phone number, email address, residential address | Account registration |
| Financial Information | Bank account numbers, e-wallet details (TNG, GrabPay, DuitNow), transaction records | Deposit & withdrawal process |
| Gaming Activity Data | Betting history, games played, session duration, total wins/losses | Automatically collected during gameplay |
| Technical Data | IP address, device type, operating system, web browser, approximate location | Collected automatically upon accessing the platform |
| Communication Data | Support chat records, emails, feedback, and complaints | Interactions with diriwan888's support team |
Diriwan888 only collects data that is strictly necessary to provide our platform services and comply with relevant legal requirements. We do not collect personal data beyond what is needed for the purposes stated in this policy.
The personal data diriwan888 collects is used only for legitimate and transparent purposes, as follows:
Diriwan888 does not use players' personal data for any third-party marketing purposes, commercial profiling for sale to advertisers, or any purpose not explicitly stated in this policy without obtaining separate consent from the player.
Diriwan888 does not sell, rent, or disclose players' personal data to third parties for marketing or commercial purposes. However, in certain limited and legitimate circumstances, diriwan888 may need to share information with the following parties:
Payment Service Providers: Required transaction information is shared with Malaysian e-wallet providers (such as Touch 'n Go, GrabPay, and DuitNow) and banking institutions (Maybank, CIMB, and others) solely for the purpose of processing your deposits and withdrawals. These parties are bound by strict data protection agreements with diriwan888.
Game Providers: Minimum technical data may be shared with game providers (such as Evolution Gaming, Pragmatic Play, and SA Gaming) to enable smooth gameplay. These providers do not receive players' full identity information — only session identifiers that cannot be used to personally identify you.
KYC Verification Body: During the identity verification process, required information may be shared with approved third-party identity verification services to confirm the validity of the documents provided. These services operate under strict confidentiality agreements.
Relevant Authorities: diriwan888 will disclose player information to the relevant authorities (such as the police, courts, or Malaysian government agencies) when required to do so by law, a valid court order, or in cases involving serious offences such as money laundering or fraud.
diriwan888's Guarantee: In all of the situations above, diriwan888 shares only the minimum data necessary, and only under lawful, agreed-upon, or legally required circumstances. We never share data for third-party commercial purposes.
Diriwan888 implements comprehensive technical and organisational security measures to protect players' personal data against unauthorised access, loss, alteration, or unlawful disclosure:
All data transmitted between your device and diriwan888's servers is protected by 256-bit SSL (Secure Sockets Layer) encryption — the same security standard used by leading banking and financial institutions in Malaysia. This means your information cannot be intercepted or read by any third party during transmission.
Players' personal data stored within diriwan888's systems is also encrypted at rest. Access to players' personal data within diriwan888 is restricted to staff who genuinely require it to perform their job functions, and all staff are bound by strict confidentiality agreements.
Diriwan888's security systems are monitored continuously 24/7 to detect any suspicious activity or intrusion attempts. In the highly unlikely event of a data security breach involving player data, diriwan888 is committed to notifying affected players within a reasonable timeframe and taking appropriate remedial action.
What you can do: While diriwan888 maintains enterprise-grade security, the safety of your account also depends on the steps you take — use a strong, unique password for your diriwan888 account, enable two-factor authentication (2FA), and never share your login credentials with anyone.
Diriwan888 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Below are the types of cookies we use:
Most web browsers allow you to manage, block, or delete cookies through your browser settings. However, blocking essential cookies may affect your ability to use the diriwan888 platform to its full extent. For guidance on managing cookies in your browser, refer to your browser's help documentation.
Diriwan888 retains players' personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable law. The following are general data retention guidelines at diriwan888:
As a diriwan888 player, you have the following rights regarding your personal data that we hold. To exercise any of these rights, contact us at support@diriwan888.xyz with the subject line "Privacy Rights Request":
You have the right to request a copy of the personal data diriwan888 holds about you. We will provide a response within 14 business days of receiving your request, covering all data categories outlined in section 2 of this policy.
If you find that any personal data held by diriwan888 is inaccurate or outdated, you have the right to request an immediate correction. This includes your name, Malaysian phone number, email address, and other personal details in your account.
You may request the deletion of your personal data from diriwan888's systems. This right is subject to data retention requirements mandated by law (such as 5-year financial records). Data not subject to such requirements will be deleted within 30 days.
You have the right to object to the processing of your personal data for specific purposes — particularly for marketing communications. You may withdraw your consent to receive promotional communications from diriwan888 at any time through your account settings or by contacting our support team.
You have the right to receive the personal data you have provided to diriwan888 in a machine-readable format (such as CSV or JSON) so that you can transfer it to another service provider if you wish.
In certain circumstances — such as when you dispute the accuracy of your data or the lawfulness of its processing — you may request that diriwan888 restrict processing of your data while the matter is being resolved.
Email support@diriwan888.xyz with the subject line "Privacy Rights Request". Clearly state the type of right you wish to exercise (access, correction, deletion, etc.) along with the specific details of your request.
To protect your privacy, diriwan888 may require identity verification before processing your request — this ensures we do not disclose your data to the wrong person. In most cases, a simple verification via your registered phone number is sufficient.
Diriwan888 will process your privacy rights request within 14 business days. For more complex requests, additional time may be required — if so, we will notify you of the delay and the reason for it.
You will receive a written response confirming the action that has been or will be taken. If your request cannot be fulfilled for legitimate reasons (such as legal retention requirements), we will clearly explain why.
The diriwan888 platform is strictly restricted to individuals aged 18 and above. diriwan888 does not knowingly collect, store, or process any personal data from individuals under the age of 18.
Should diriwan888 discover that personal data belonging to a minor has been collected without our knowledge — for example, through registration using false age information — we will take the following steps immediately:
If you believe that a minor has registered an account at diriwan888, please contact us immediately at support@diriwan888.xyz. We will investigate and take appropriate action within 24 hours of receiving the report.
Parental & Guardian Responsibilities: diriwan888 encourages parents and guardians to use parental control tools on devices accessible to children to prevent unintended access to online casino platforms.
Diriwan888 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or the way our platform operates. Any changes to this policy will be published on this page with a new effective date.
For material changes — meaning changes that significantly alter the way we use or protect your data — diriwan888 will provide advance notice to players via their registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the diriwan888 platform after the effective date of any Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with the changes made, you have the right to close your diriwan888 account and request deletion of your data before the changes take effect.
We encourage you to review this Privacy Policy page periodically. The date of the most recent update is always displayed at the top of this page for your reference.
If you have any questions, concerns, or complaints regarding how diriwan888 handles your personal data, or if you wish to exercise any of your privacy rights, please contact us through the following channels:
The diriwan888 privacy team will endeavour to respond to all privacy-related enquiries within 3 business days. For formal privacy rights requests (access, deletion, and so on), the response period is 14 business days as outlined in section 8.
If you are unsatisfied with diriwan888's response to your privacy complaint after using our internal channels, you have the right to escalate your complaint to the relevant data protection authority in accordance with applicable law.
Six solid reasons why Malaysian players trust diriwan888 with their personal data
All data transmitted and stored at diriwan888 is protected with 256-bit SSL — the same standard used by Maybank, CIMB, and other major Malaysian banks. Your personal information and financial transactions cannot be intercepted or read by any external party.
Diriwan888 has never and will never sell, rent, or trade our Malaysian players' personal data for third-party commercial purposes. Your data is not a commodity — it is your personal information, entrusted to us to protect.
You have the full right to access, correct, delete, and control your personal data at diriwan888. Our privacy rights request process is straightforward, transparent, and handled within a reasonable timeframe by our privacy team.
Diriwan888 uses your data solely for the purposes explicitly stated in this policy — service provision, identity verification, security, and legal compliance. There are no hidden purposes or undisclosed uses.
Diriwan888's security systems are monitored continuously around the clock to detect any intrusion attempts or unauthorised access. Threats are identified and addressed before they can impact our players' data.
Diriwan888's Privacy Policy is written in clear, plain language that Malaysian players can easily understand — not in overly technical legal jargon. We believe you have the right to know exactly what happens with your data without needing to consult a lawyer.
Answers to the most frequently asked questions about player data protection in Malaysia at diriwan888
This Privacy Policy forms part of the overall agreement between you and diriwan888. For a full understanding of your rights and responsibilities as a player, please also read Terms & Conditions and page Responsible Gaming us. In the event of any conflict between these documents regarding personal data protection, this Privacy Policy is the more specific document and shall prevail.
Your gaming data helps us look after your wellbeing — here's how
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Privacy enquiries: support@diriwan888.xyz • 24/7 Support in Bahasa Malaysia